Secure Purchase Process

For selected pieces, particularly one-of-a-kind and higher-value rings, purchases are completed through a secure, managed process rather than instant checkout.

This ensures the integrity of the piece, the security of the transaction, and a smooth international delivery experience.

How It Works

1. Request to Purchase

Submit a purchase request or contact us directly regarding the piece.

2. Verification

We confirm key details before proceeding. This may include identity, payment method, and delivery address.

3. Payment

Once confirmed, we will issue payment instructions. Orders are confirmed once funds have cleared.

4. Dispatch

Your piece is prepared and shipped via fully insured courier, with signature required on delivery.

Why This Process Exists

High-value jewellery requires additional care.

This process protects:

The client

The transaction

The piece during transit

It also ensures all details are correct before release.

Shipping

All high-value items are shipped using:

Fully insured international courier

Signature required on delivery

We do not ship to:

PO boxes

Unverified addresses

International Orders

For international purchases:

Additional verification may be required

Import duties and taxes are the responsibility of the purchaser

Order Acceptance

All purchase requests are subject to review.

We reserve the right to decline or cancel a transaction where:

Verification cannot be completed

Payment cannot be confirmed

The transaction is deemed high risk

Any cancelled order will be fully refunded.

Contact

If you would like to proceed with a piece or have any questions:

Jewellery By Design NZ

owner@jewellerybydesignnz.com